FAQ
When will my order be shipped?
All our orders are subject to a handling period before being dispatched.
99% of our orders leave warehouse between 1 to 3 days after the order has been placed.
When will I receive my order?
The delivery time is around 2-4 weeks.
I've ordered two or more items, but only received one ... what's going on?
Some items may be shipped separately. No worries, it is therefore quite normal to receive certain offset products.
Is it possible to have an order tracking?
In order to offer you the best possible prices, we have decided not to include a tracking number to cut additional costs.
Can I change or cancel my order?
If you want to change or cancel your order, you can do so until it is shipped. When you receive confirmation of shipment, we are no longer able to cancel or change your order.
If you have any questions, please leave us an email on the contact page. We assure you to answer all questions as quickly as possible.
Will I pay customs taxes?
Our articles being coming from countries outside Europe, each country has its legislation on the matter, it is possible that customs fees may apply.
All our orders are subject to a handling period before being dispatched.
99% of our orders leave warehouse between 1 to 3 days after the order has been placed.
When will I receive my order?
The delivery time is around 2-4 weeks.
I've ordered two or more items, but only received one ... what's going on?
Some items may be shipped separately. No worries, it is therefore quite normal to receive certain offset products.
Is it possible to have an order tracking?
In order to offer you the best possible prices, we have decided not to include a tracking number to cut additional costs.
Can I change or cancel my order?
If you want to change or cancel your order, you can do so until it is shipped. When you receive confirmation of shipment, we are no longer able to cancel or change your order.
If you have any questions, please leave us an email on the contact page. We assure you to answer all questions as quickly as possible.
Will I pay customs taxes?
Our articles being coming from countries outside Europe, each country has its legislation on the matter, it is possible that customs fees may apply.
